Keep your NextGen environment current with end-to-end upgrade management, testing, training, deployment, and go-live support.
NextGen releases can introduce regulatory requirements, new functionality, clinical content updates, and technical changes. Preparing your environment requires careful planning and testing before changes reach production.
VirMedice manages NextGen regulatory upgrades across test and production environments. Our team reviews release requirements, evaluates their impact, tests changes, trains users, manages deployment, and provides go-live support.
The goal is to help your practice stay current while reducing disruption to clinical and administrative workflows.
Our structured upgrade process helps identify issues, prepare users, and reduce disruption before changes reach production.
Review NextGen release documentation, regulatory requirements, and technical requirements to prepare for the upgrade.
Deploy the upgrade in a non-production environment to identify issues before changes reach your live environment.
Validate NextGen functionality, clinical workflows, templates, documentation, and other affected application components.
Prepare staff for new functionality and workflow changes through individual or train-the-trainer education.
Coordinate and execute the production upgrade after testing, issue resolution, and preparation are complete.
Monitor the updated environment, troubleshoot issues, and support users as they transition to the new release.
Evaluate NextGen release documentation and regulatory requirements to identify potential impacts and required actions.
Review NextGen system requirements, supported software, databases, operating systems, and other technical considerations.
Upgrade applicable NextGen EHR, EPM, clinical content, mappings, and workflow dependencies.
Review affected templates and workflows to identify changes that may be required after the upgrade.
Help users understand new features and workflow changes through role-based or train-the-trainer education.
Provide deployment support, real-time troubleshooting, and assistance as your practice transitions to the updated environment.
A successful NextGen upgrade involves more than installing a new version. Changes can affect clinical content, templates, workflows, technical requirements, and how staff use the system.
VirMedice combines NextGen application expertise with a structured upgrade process. We test changes before production, address identified issues, prepare users for changes, and support your practice through go-live.
Keep your NextGen environment aligned with required releases and evolving regulatory requirements.
Identify potential application and workflow issues in testing before production deployment.
Give users guidance on new functionality and workflow changes before go-live.
Validate critical clinical workflows and templates as your NextGen environment changes.
Work with one experienced team throughout planning, testing, deployment, and go-live.
Receive troubleshooting and support when your updated environment enters daily use.
A regulatory upgrade updates your NextGen environment to address applicable software and regulatory changes. VirMedice reviews NextGen release documentation to determine the impact and required actions for your environment.
Yes. VirMedice first runs regulatory releases and patches in the client’s test environment before coordinating production deployment.
Yes. VirMedice reviews customized templates and workflows to identify items that may require updates or reconfiguration. Customization or remediation work is scoped separately when needed.
Yes. Training can be provided directly to individual users or through a train-the-trainer approach for super users.
Yes. VirMedice provides go-live support and post-upgrade troubleshooting. Actual client upgrade scopes have included real-time workflow and template troubleshooting, staff assistance, and monitoring during go-live.
Prepare your NextGen environment with experienced support from planning and testing through production deployment and go-live.
